Feedback, bug reports, complaints, or business contact. Be specific — we can handle it faster.
Contact information
Email:
[email protected]Fanpage:
facebook.com/dypora.chessZalo:
0333 545 135WhatsApp:
0333 545 135Phone:
0333 545 135Address:
Quảng Trị, Việt Nam
Bug-report tip: include a screenshot, time, and the exact page URL you were using.
Frequently asked questions
I forgot my password. What should I do?
Use the Forgot password option on the sign-in page. If you do not receive an email after a few minutes, check Spam/Junk and then contact support.
Why does the AI sometimes play oddly or stop moving?
This is usually caused by an unstable connection or a high server load. Try refreshing the page. If it repeats, send a screenshot, time, and URL so we can inspect logs faster.
Do Leaderboard points / rank update immediately?
Usually yes, right after the game ends. If not, wait 10–30 seconds and refresh. In rare cases, anti-cheat verification may need a few extra seconds.
Can I report cheating?
Yes. Please send a description, the game ID if available, screenshots/video, and the time it happened. Reports affecting fair play are prioritized.
My saved board position is missing or broken in history. What should I do?
Check that you are signed into the correct account. If it still fails, send a screenshot of the board-position page and your browser details so we can investigate.
Send a contact message
Fill in the form to send feedback, complaints, or bug reports, then press “Send contact”.
Response time
Average response time is 24–48 hours on business days.